Frequently Asked Questions
Everything you need to know about staying cozy with Keepwarming.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How should I care for my Keepwarming apparel?
To maintain the quality and warmth of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or high-heat tumble drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.